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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ARKTOS products

The group «New Technologies» offers products from the plant ARKTOS: ventilation systems, central air conditioners, fire-fighting, air valves, silencers, duct heaters, thermal equipment, air distributors
  • Ventilation installations ARKTOS
    Ventilation installations
    Standard, Compact, etc.
  • Destratifiers ARKTOS
    Destratifiers
    DFR 300, DFR 350, DFR 400, etc.
  • Valves ARKTOS
    Valves
    OKS-1, DKS-1, AVK, KVK, etc.
  • Air change devices ARKTOS
    Air change devices
    IFC, MRC, MFP, MPR, etc.
  • Thermal equipment ARKTOS
    Thermal equipment
    Ray, Frontier, Sturdy, etc.
  • Mixing chambers ARKTOS
    Mixing chambers
    SKG, SLE, SKU, etc.
  • Filters ARKTOS
    Filters
    FLK, FLF, FLR, FBO, etc.
  • Air distributors ARKTOS
    Air distributors
    APN, APR, DPUM, DPUV, etc.
  • Ventilation grilles ARKTOS
    Ventilation grilles
    AMN, ADN, ALN, ALR, RSN, etc.
  • Channel heaters ARKTOS
    Channel heaters
    PBER, PBEC, etc.
  • Rotary regenerators ARKTOS
    Rotary regenerators
    RR et al .
  • Binding knots ARKTOS
    Binding knots
    VDL et al .
  • Silencers ARKTOS
    Silencers
    CSR, CSU, CSD, etc.

NEW TECHNOLOGIES GROUP

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